Privacy Policy

Introduction

TADEU AGUIAR SOLUÇÕES EMPRESARIAIS LTDA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage our combined office services and administrative support.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

As a provider of administrative support services, we may collect the following types of information:

• Business Contact Information: Name, job title, company name, phone number, email address, and business address.
• Client Business Data: Documents, correspondence, records, and other business information entrusted to us for processing.
• Administrative Records: Schedules, meeting notes, contact lists, and organizational data.
• Communication Data: Emails, messages, and correspondence handled on your behalf.
• Financial Information: Billing details and service agreement records.
• Service Requirements: Task specifications, preferences, and workflow information.

How We Use Your Information

We use the collected information for the following purposes:

• To provide administrative support and office services
• To manage documents and maintain organized records
• To handle correspondence on your behalf
• To manage schedules and coordinate appointments
• To perform data entry and maintain accurate records
• To communicate about service delivery and requirements
• To process payments and maintain billing records
• To improve our service quality and efficiency
• To comply with legal and contractual obligations

Client Data Confidentiality

We understand that you entrust us with sensitive business information. All client data, documents, and correspondence are treated with strict confidentiality. Our team is trained in data protection and confidentiality protocols. We implement access controls to ensure only authorized personnel handle your information. Client business data is never shared with other clients or third parties without authorization.

Document Handling & Storage

Documents entrusted to us for management are stored securely, whether in physical or digital format. We maintain organized filing systems that protect document integrity and confidentiality. Physical documents are stored in secured areas with controlled access. Digital documents are protected with appropriate cybersecurity measures. Documents are returned or securely destroyed upon service completion as per your instructions.

Communication Management

When handling correspondence on your behalf, we maintain strict confidentiality of all communications. Email and mail contents are accessed only as necessary to provide the requested services. We do not disclose communication contents to unauthorized parties. Records of correspondence handled are maintained for service documentation purposes.

Data Security

We implement appropriate security measures to protect your personal and business information against unauthorized access, alteration, disclosure, or destruction. Our security measures include physical security for office premises and document storage, digital security for electronic records and communications, access controls limiting information access to authorized personnel, and regular review of security practices and procedures.

Data Retention

We retain your information for the periods required by Brazilian commercial and tax regulations, and as specified in our service agreements. Client documents are retained only for the duration necessary to provide services unless otherwise agreed. Service records are maintained as required by law. You may request return or destruction of your documents upon service completion.

Information Sharing

We do not sell, trade, or rent your personal or business information to third parties. We may share your information only in the following circumstances:

• With your explicit consent or authorization
• With service providers essential to our operations (under confidentiality agreements)
• To comply with legal obligations or court orders
• To protect our rights and the safety of our clients and staff

Third-Party Service Providers

In some cases, we may use third-party tools or services to support our operations (such as document storage or communication platforms). These providers are selected for their security and confidentiality standards and are bound by appropriate data protection agreements. We do not share more information than necessary for the specific service being provided.

Your Rights

In accordance with Brazilian data protection laws (LGPD - Lei Geral de Proteção de Dados), you have the right to:

• Access your personal data held by us
• Request correction of inaccurate or incomplete data
• Request deletion of your data (subject to legal requirements)
• Request return of your documents and records
• Request information about how your data is processed
• Withdraw consent for data processing
• Object to certain types of data processing
• File a complaint with the National Data Protection Authority (ANPD)

Service Agreement Confidentiality

The terms of our service relationship, including the nature of services provided and business details, are kept confidential. We do not disclose client relationships without consent. Any case studies or references require explicit client approval before use.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. We will notify clients of significant changes and update the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your information, please contact us: